One of the strongest indicators of business success is emotional intelligence. Emotional intelligence the ability to recognize and handle your own emotions, it is also the ability to detect people’s emotions. In Johnson & Johnson ‘s study, they found out that those with higher emotional intelligence were often the highest performers in the workplace. Therefore, emotional intelligence is …
There are several motives why people around the world may need to improve their English, maybe is for business, pleasure, or because they need to live in an English-speaking country. Furthermore, English is also the primary language used by many Malaysian companies, so your job may well rely on how competent you are in English. According to …
Risk management is a process that allows individual risk events and overall risk to be understood and managed proactively, maximum success by reducing threats and maximising opportunities. All projects, programs and portfolios are risky because they are unique, limited, supposedly people-driven and externally influenced. Risks may have a positive or negative impact on the achievement …
Strategic risk management in enterprise risk management (ERM) is a crucial but often overlooked aspect. Although ERM has traditionally focused on financial and, more recently, operational risk, strategic risk is significantly more considerable. Studies by major public companies show that strategic risks represent approximately 60% of major market capitalisation declines. Only half (approximately 30 percent) …
What is Quality Management? Quality management is the act of overseeing various activities and tasks within the organization to ensure consistent delivery of the products and services, as well as the means to achieve them. It helps the organization to achieve and maintain the desired quality level. There are four key components included in quality …
Life is full of complexities and failures. Many people choose to dwell on them and let the negativity affects their emotions. But, you can choose a happier life by focusing on happy and fruitful results. It was found that optimistic people are healthier and live longer than pessimists. Happy and healthy minded people tend to …
A simple definition of emotional intelligence is used to monitor your own emotions and other people’s emotions, distinguish different emotions and correctly label them, and use emotional information to direct your thinking, your actions and your influence on the behaviour of others. There are five key elements of emotional intelligence, says Daniel Goleman, an American psychologist, which …
